1. Check-In Time is at 2.00pm. Check-Out Time is at 12.00pm. Early Check-In or Late Check-Out is only available if there are nobody Checking-Out or Checking-In on the same day. Please check with us beforehand.

  2. There will be no discounts offered for Late Check-In or Early Check-Out.

  3. In rare instances, access to your unit may be unavoidably delayed due to cleaning or maintenance operations. There will be no discounts offered for such delays.

  4. Any illegal activities under the Law of Malaysia are strictly prohibited.

  5. Pets are not permitted.

  6. We are not responsible for any unfortunate incidents that may happen during your stay.

  7. Any merchandise, equipment, furniture and fittings which are damaged or lost during your stay will be chargeable.

  8. Photo ID: A picture of the customer’s NRIC (for Malaysian) or Passport (for non-Malaysian) will be photographed during Check-In and will be deleted upon Check-Out for security purpose.

  9. Booking Deposit: An amount equivalent to the rental fee will be collected upon Check-In and will be refunded during Check-Out (unless any merchandises are damaged or lost).

  10. Rental Payment: A minimum of 50% of the Rental fee must be paid during booking and remaining is payable upon Check-In.